Tuesday March 28, 2017

Employment Opportunities

New Westminster


West Coast Title Search was founded in 1969 and remains one of BC's leading Registry Services agencies, providing legal filing services to over 300 law firms. This means we attend at government registries such as the Land Title Office(s) and Court Registries to examine records and file documents. Our company, West Coast Title Search Ltd., is a Registry Services provider to Lawyers and Law firms. We have three locations, New Westminster, Vancouver and Victoria with just under 60 employees.

The position we have available at present is a Part-time Land Clerk / Messenger position (see following job description) at our New Westminster Office located at 99 Sixth Street. Your hours of work would be from 8:45 a.m. to 3:45 p.m. for a minimum of 3 days a week(Monday-Friday); however, it may lead to more hours in the future.

This job would suit someone who has excellent verbal skills and a bright personality. You will be dealing primarily with our lawyer clients and their support staff over the phone but also some members of the public who come to the office. This is a busy professional office offering support services to the legal community.

Part-time Land Clerk / Messenger: New Westminster

You will need to be exceptionally detailed orientated with an above average ability to multi-task. A legal background would be an excellent asset along with familiarity with computer programs. You will be responsible for a multitude of clerical tasks detailed in the job description below.

The starting salary for this position is $14 depending on education and experience. A participatory benefit plan, including extended health and dental is offered after 6 months employment.

Please send your resume to Ruth Balfour's attention:

Email: ruth@wcts.com

Mail: 99 Sixth Street, New Westminster, BC   V3L 5H8

Fax: 604-525-2593

We will read every resume that is received but we will not be able to respond to each and every one. The hiring process will be completed by Friday, March 24, 2017.

Thank you very much for your interest in this position and in West Coast Title Search Ltd.


The Land Clerk / Messenger is the primary contact with clients and must present a friendly, competent and professional image of West Coast and be able to follow established procedures under a limited amount of supervision. The Land Clerk / Messenger is an integral part of the Lower Mainland Land Department and as such must work towards fulfilling company goals while meeting or exceeding department standards of performance. The Land Clerk / Messenger performs a variety of clerical and reception duties, as well as picking up from and delivering documents back to our clients and various government offices.

A. Typical Duties – Land Clerk 

  • Uses the telephone system with confidence to take work requests in all areas including Land, Court, Process Serving etc.; transfers calls to other West Coast offices or to individuals within those offices; takes messages that are clear and precise.
  • Is able to deal with clients’ telephone queries or concerns in a clear, precise and professional manner.
  • Is able to deal with walk-in clients and take work requests in all areas including Land, Court, Process Serving etc. This includes creating a client Visa/MC profile for billing purposes.
  • Create electronic invoices for client requests and ensures all information is recorded completely and accurately on the invoice.
  • Accesses BC OnLine to obtain or verify legal or civic descriptions of property or roll numbers. This may involve obtaining information from other sources and/or communication with clients.
  • Responds to all incoming e-mails and forwards e-mails to appropriate department.
  • Orders tax information via fax or internet, cross-references invoices and confirms incoming tax information with invoices, investigates discrepancies in information, bills work and forwards to client.
  • Processes all outgoing mail according to established procedure.
  • Prepares and monitors material for courier pick-up following established procedures.
  • Monitors and maintains the postage machine.
  • Maintains appropriate levels of front office supplies. Reports need for maintenance or service of office equipment as required.
  • Retrieves abstracts/documents from the Indian Land Registry, orders Bank Act searches and arranges for Bank Act registrations.
  • Performs some of the duties of the Land Title Search Agent as required, such as: 
    • Maintains a good working knowledge and understanding of search procedures as outlined in the West Coast Search Procedure Manual.
    • Recognizes priority of work and ensures it is handled in a timely and efficient manner.
    • Retrieves titles from the Land Title and Survey Authority (LTSA) database.
    • Orders documents and plans from search/invoice requests.
    • Bills and double-checks all completed search work as required to ensure that work has been done accurately and completely.
  • Miscellaneous duties and tasks as requested or assigned (e.g. client runs) 

B. Typical Duties – Messenger  

The messenger portion of the position involves delivering and picking up work from our client offices. A valid BC driver’s license is required. We require a person with good verbal skills and a bright friendly personality as this position involves communication with our lawyer clients and their staff. This is definitely not a job for people who like to stay in one place and if rush hour traffic and parallel parking bother you please don’t apply. We would like someone who has at least 3-4 years driving experience and is familiar with both Vancouver and the surrounding suburbs.

  • On a daily basis, attend at the clients' offices as per the runs schedule to pick up and deliver work.
  • Complete and submit necessary reports accurately and on time.
  • Maintain a clean and tidy work environment, including vehicle, as per a staff rotation schedule.
  • Assume responsibilities for following established procedure for use of company fleet vehicles.
  • Filing and other miscellaneous office duties.
  • Miscellaneous duties and projects as assigned or requested.  

C. Equipment Used

Operates standard office equipment including:

  • Telephone system 
  • Computer
  • Photocopier
  • Calculator
  • Facsimile machine
  • Postage meter and Postage machine

D. Job Specifications

Necessary skills and abilities

  • Grade 12
  • Clerical aptitude
  • Good interpersonal skills

Additional skills and abilities

  • good telephone skills
  • professional appearance
  • professional attitude
  • interest in developing clerical skills
  • ability to work well independently and as a team member
  • positive, enthusiastic outlook

E. Reports To

Reports to the Land Manager or Assistant Manager for day to day task-related concerns and to the Land Manager or General Manager for all personnel-related concerns.